Have you tried the
General Troubleshooting Tips in the manual, searched the
Tech Note database, and the latest BIOS/driver yet?
User's Manuals and
other documents are available on this web site too.
Always check your
local supplier or Tekram authorized distributor
for a speedy and handy service on Tekram's products.
Any problem dealing with your local supplier or distributor, send our sales a mail at sales@tekram.com.
Any inquiry
relating to Product Information, such as new spec support or compatibility issue, please
directly contact our sales representatives or your local suppliers. Be noted inquiry
regarding Product Information may be easily lost during forwarding to other departments or
branches.
We'll try to get
back to you as soon as possible, with or without a firmed solution. We'll also try to keep
you posted of the latest progress when it requires some more tests on some cases.
Any complaint, please send our responsible people a mail at support@tekram.com.