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TechSupport



Tech Support Policy

Before making a technical inquiry:

Have you tried the General Troubleshooting Tips in the manual, searched the Tech Note database, and the latest BIOS/driver yet?

User's Manuals and other documents are available on this web site too.

Always check your local supplier or Tekram authorized distributor for a speedy and handy service on Tekram's products. Any problem dealing with your local supplier or distributor, send our sales a mail at sales@tekram.com.

Any inquiry relating to Product Information, such as new spec support or compatibility issue, please directly contact our sales representatives or your local suppliers. Be noted inquiry regarding Product Information may be easily lost during forwarding to other departments or branches.

We'll try to get back to you as soon as possible, with or without a firmed solution. We'll also try to keep you posted of the latest progress when it requires some more tests on some cases. Any complaint, please send our responsible people a mail at support@tekram.com.

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